SSAS Management

Note: Distributors must be logged into the Customer account to manage SSAS Recipents, Contact Lists and History, log in guide here

About SSAS Alerts

The Ship Security Alert System (SSAS) is an emergency notification system that alerts designated contacts when activated onboard.

Podium supports various hardware types for SSAS services including the following:

• • Inmarsat-C (INM-C)
  • IsatData Pro (IDP) SSAS systems. e.g. DSAS MKII / Seaguard V4 SSAS
  • Lars Thrane LT-3100S GMDSS
  • BlueTraker Arctic
    
• Active SSAS alerts appear in the header, Fleet page, SSAS tab, and vessel detail pages.
  
• SSAS alerts automatically notify configured Contacts - this can be via either Email or SMS. You can review the contacts via vessel Full Details -> Tracking & SSAS.

Please feel free to contact Support via support@polestarglobal.com to configure SSAS-compatible hardware terminals in Podium.

Managing SSAS Contacts

Note: Distributors must be logged into the Customer account to manage SSAS Recipients, guide here

You can view the SSAS Contacts via two ways.

Add SSAS Contacts via Vessel Details

1. Navigate to Fleet and select the vessel from the left sidebar.
2. Select Full Details → Tracking & SSAS

Manage Contacts via Fleet → SSAS Alerts

1. Navigate to Fleet → SSAS Alerts.
2. Select the vessel requiring contact configuration from All Configured Vessels.
3. Navigate to the 'Tracking & SSAS' tab.
4. In the SSAS Contacts section, select either 'Select Existing' or '+ New Contact'.
5. Enter the recipient’s Name and choose Email or SMS. You can add additional methods if required.
6. • For SMS, include the country code with a + prefix.
6. Once the recipient is added, you can configure the following:
7. • The Email Template
   • Test – Sent when the communicator triggers a SSAS alert whilst in test mode. Test alerts contain 'TEST'
   • Live – Sent when the communicator triggers a real SSAS alert.
   • Reset – Sent when a SSAS alert is reset.

Notification Details:

• Email notifications include both a basic alert and a detailed message with vessel info, weather, and nearest port.
• SMS notifications contain essential SSAS alert information.

Use Contact Lists for Multiple Vessels

Note: Distributors must be logged into the Customer account to manage Contact Lists, guide here

1. Navigate to Configure → Contact Lists.
2. In the Contacts tab, select New Contact to add entries to your organisation’s contact database.
3. You can select via Contacts or Contacts List
4. In the Contacts tab, select + New Contact
5. Proceed to add any contacts with either Email or SMS
6. In the Contact Lists tab, select New SSAS List.
7. Add contacts from your database or create new ones.
8. Assign the contact list to specific vessels or vessel groups.

Select Confirm then Save to apply changes.

SSAS Testing

Note: Distributors can start SSAS Tests via their Distributor Account

Before performing a test, schedule a test time with the vessel master or crew.

1. Navigate to the vessel’s 'Tracking & SSAS' tab.
2. Select the three dots next to the active communicator.
3. Choose the duration and select Enter Test Mode.

Alternatively, you can:

1. Navigate to Fleet → SSAS.
2. Select the vessel from All Configured Vessels.
3. Choose the test duration. The following options can be selected
4. 1. 30 Minutes
   2. 60 Minutes
   3. 90 Minutes
   4. 120 Minutes
4. Select Enter Test Mode before pressing and initiating any alert buttons.
5. The Master or crew proceeds to press the SSAS button onboard.

Additional Information:

• Only Test Alert Recipients receive notifications during test mode.
• Test notifications include the word “Test” to distinguish them from live alerts.

Test mode expires automatically after the set duration, or you can manually select Deactivate Test Mode to end early.

Resetting SSAS Alerts

Note: Distributors can reset SSAS via their Distributor Account

After an SSAS alert is received:

1. Navigate to Fleet → SSAS.
2. Locate the vessel with the active alert.
3. Select Reset Alert - this will reset the Vessel Status within Podium.

For INM-C terminal types, resetting the alert status in Podium will not be enough. Upon successful testing:

1. Instruct the crew to reset the alert onboard using the applicable terminal procedure.
2. Once reset, select Reset Alert in Podium.

For other terminal types, they will not require an onboard reset such as INM-C. All that is required is:

1. Select Reset Alert in Podium to send a remote reset command.
2. The alert status clears from all displays after successful reset.

View SSAS Alert History

Note: Distributors must be logged into the Customer account to view SSAS History, guide here

Individual Vessel History:

1. Open the vessel’s Full Details page.
2. Select the 'Tracking & SSAS' tab.
3. Select the 'SSAS Alert History' button.
4. If required, select the required Date range for reviewing alerts.
5. Select Export CSV to export a CSV file for that specific vessel.

Fleet-Wide History:

1. Navigate to Fleet → SSAS.
2. Scroll down to Generate Historical Report
3. Select View
4. Select the required Date range for reviewing alerts.
5. Select the Vessel(s)
6. Select Export CSV to export a CSV file for that specific vessel.

Each history record includes:

• Vessel Imo
• Vessel Name
• Communicator ID
• Communicator Type
• Type (Message type)
• Activation Time
• Deactivation Time
• Description
• Latitude
• Longitude
• Course
• Speed
• Terminal ID